FAQ

FAQ

1. What does Ankitst Exim Inc. specialize in?

Ankitst Exim Inc. is a leading manufacturer of jewelry machinery, offering a wide range of products including casting machines, polishing units, laser systems, and more. The company also engages in the import and export of high-quality machinery and consumables used in the jewelry industry.

2. What types of machinery does Ankitst Exim Inc. offer?

We offer a comprehensive range of machinery tailored to the needs of the jewelry industry. This includes 3D scanners, CAD/CAM systems, die makers, wax injectors, casting and melting units, ultrasonic cleaners, laser cutters, and more. Each machine is designed to deliver precision, efficiency, and reliability.

3. Does Ankitst Exim Inc. provide international shipping and services?

Yes, Ankitst Exim Inc. operates both nationally and internationally, with branches across India and abroad. We ensure that our products and services reach clients globally, supported by our extensive service network.

4. What industries does Ankitst Exim Inc. serve?

While we primarily serve the jewelry manufacturing industry, our products are also used in related fields such as dental, industrial cleaning, and precision engineering.

5. How long has Ankitst Exim Inc. been in business?

Ankitst Exim Inc. was established in 2003 and has over 20 years of experience in the industry, becoming a trusted name for innovation and customer satisfaction in the jewelry machinery sector.

6. Does Ankitst Exim Inc. offer after-sales support?

Yes, we provide robust after-sales support to ensure that our clients can fully leverage the capabilities of our machinery. This includes installation, maintenance, and technical assistance as required.

7. Can I visit Ankitst Exim Inc.’s showroom or office?

Certainly! Our head office is located at Girikunj Industrial Estate, Andheri East, Mumbai. We welcome visits during our operating hours from Monday to Saturday, 9:30 AM to 6:00 PM. Please contact us to schedule an appointment.

8. How can I get in touch with Ankitst Exim Inc.?

You can reach us via phone, email, or WhatsApp. All contact details are available on our Contact Us page.

9. How do I know which jewelry machinery is right for my business?

Choosing the right machinery depends on your specific needs, such as the type of jewelry you produce, the volume of production, and your budget. Our expert team is available to consult with you and recommend the best options to optimize your production process. We also provide detailed product descriptions and demonstrations to help you make an informed decision.

10. Can Ankitst Exim Inc. customize machinery to meet specific requirements?

Yes, we offer customization services to tailor our machinery according to your unique requirements. Whether you need modifications to enhance performance or require a machine for a specialized application, our team can work with you to develop a solution that fits your needs.

11. What is the process for ordering machinery from Ankitst Exim Inc.?

You can place an order through our website, by contacting our sales team directly, or by visiting our showroom. Once your order is confirmed, we will provide you with an estimated delivery timeline and keep you updated throughout the process. International customers should contact us directly for specific shipping and payment arrangements.

12. What kind of warranty and maintenance services does Ankitst Exim Inc. offer?

We offer a comprehensive warranty on all our machinery, covering parts and labor for a specific period. Additionally, we provide maintenance services to ensure your machines continue to operate at peak efficiency. Regular servicing packages are also available to extend the life of your equipment.

13. How can I learn to operate the machinery purchased from Ankitst Exim Inc.?

We provide detailed manuals and instructional videos for all our machines. Additionally, our team offers on-site training to ensure your staff is fully capable of operating the machinery safely and efficiently. Remote assistance and support are also available.

14. Are spare parts readily available for Ankitst Exim Inc. machinery?

Yes, we maintain a robust inventory of spare parts for all our machinery. You can order parts directly from us, ensuring that your production is never interrupted due to a lack of components.

15. Does Ankitst Exim Inc. offer financing options?

We understand that investing in machinery can be significant, which is why we offer flexible financing options to suit your budget. Please contact our sales team to discuss the financing plans available and how we can assist you in acquiring the machinery you need.

16. Can I see case studies or examples of businesses that have used Ankitst Exim Inc.’s machinery?

Certainly! We have a variety of case studies and testimonials from clients across the globe who have successfully integrated our machinery into their production processes. These examples showcase the efficiency, reliability, and quality of our equipment in real-world scenarios.

17. What if I encounter technical issues with my machinery after purchase?

Our dedicated technical support team is available to assist you with any issues you may encounter. We offer remote diagnostics, on-site visits, and a helpline to resolve problems swiftly. In case of emergencies, we prioritize getting your machinery back up and running as quickly as possible.

18. How does Ankitst Exim Inc. ensure the quality of its machinery?

Quality is at the heart of what we do. All our machinery is manufactured using state-of-the-art technology and undergoes rigorous testing before it reaches the customer. We adhere to the highest industry standards to ensure that every machine meets our strict quality benchmarks.

19.Who are the directors of the company?

The directors of Ankitst Exim Inc. are Pradip Varsale and Ketan Jatakia. They are the co-founders of the company and have been instrumental in its growth and success over the years​( Ankit’sT)

20.What is the legal status of Ankitst Exim Inc.?

Ankitst Exim Inc. is a legally registered and incorporated entity under Indian law. The company operates as a corporation, reflecting its formal structure and compliance with regulatory requirements in India. The company is known for its long-standing presence in the jewelry machinery manufacturing industry, offering a wide range of services including manufacturing, importing, and exporting.